Returns

6 Month Return Policy

Return your merchandise for up to 6 months in resellable condition for a full refund!

Free Returns

Questioning a purchase? Take the worry out of it with up to 6 months of free returns.

*This applies to US returns only.

Hassle-Free

Use our new, hassle-free return portal to get a prepaid shipping label sent to you in a few easy steps.

Click Here to Start a Return

FAQs

  • Visit our returns center
  • Enter your order number and email address to start
  • Follow the instructions and select the items you want to return
  • Once your request is approved, you will get a confirmation email with shipping guidelines
  • Within 180 days from the date of purchase
  • In unused and resellable condition
  • In the original packaging

The following items cannot be returned:

  • Gift cards
  • Order Processing Time

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

The following refund options are supported:

  • Refund to the original payment method
  • Refund to store credit (if applicable)
  • Replace with the same item

For instructions on how to ship the returned products, refer to the email received after placing the return request.

Please send return with original packing slip to:

Mary Maxim

2001 Holland Ave

Port Huron, MI 48060

Please send return with original packing slip to:

Mary Maxim

2001 Holland Ave

PO Box 5019

Port Huron, MI 48060

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed when we receive the return.

If you have any queries regarding return or refund, reach out to us at info@marymaxim.com or calling 800-962-9504.