FAQs
- Visit our returns center
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- Once your request is approved, you will get a confirmation email with shipping guidelines
- Within 180 days from the date of purchase
- In unused and resellable condition
- In the original packaging
The following items cannot be returned:
- Gift cards
- Order Processing Time
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
The following refund options are supported:
- Refund to the original payment method
- Refund to store credit (if applicable)
- Replace with the same item
For instructions on how to ship the returned products, refer to the email received after placing the return request.
Please send return with original packing slip to:
Mary Maxim
2001 Holland Ave
Port Huron, MI 48060
Please send return with original packing slip to:
Mary Maxim
2001 Holland Ave
PO Box 5019
Port Huron, MI 48060
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed when we receive the return.
If you have any queries regarding return or refund, reach out to us at info@marymaxim.com or calling 800-962-9504.